Casa Vacanze Porta Fiorentina

  Apartment 4

2 ^/5 Schlecht   Hausbewertung im Detail

The communication between the renter and the owner is just non exist. I asked several times about WI-FI which is a must for me - the agency promised me 3 times that there is a WI-FI, well there was not.
The agency promised a well equipped kitchen but there was no cattle, no micro, no coffe machine. I was single. the owner wait for a whole family. I have write a mail to the owner before my visit and got no answer - he does not know one word in english. the appartment is a condominion made of materials that one is hearing everything that goes on in any other apartment in volumes that made me crasy.
Not worth the moeny and not recomended for modern turists

[counter comment from the owner, English translation courtesy of Easy Reserve] Avevamo venduto l'appartamento senza collegamento WIFI ma con pennetta internet; la cliente assai pretenziosa attempata e poco disponibile, forse per scarse conoscenze di software non sapeva utilizzarla anche dopo ampie spiegazioni, che se ne dica aveva a sua disposizione una hostess che costantemente in inglese forniva chiarimenti .
L'appartamento finemente rifinito è munito d ogni confort, certamente non potevamo riempire il frigorifero in quanto la ristorazione non è nella ns. offerta e inoltre la caffettiera c'è bisogna solo saperla usare.

The apartment has no WIFI but an internet USB key (as we write on the website) but this guest was very pretentious and unhelpful and perhaps due to the lack of knowledge of software, she could not use it even after extensive explanations, even though she had at his disposal a hostess who constantly (in English) provided clarification.
The finely finished apartment is equipped with every comfort. We certainly could not fill the refrigerator because the restaurant is not in our offer. There is a coffee maker, you just have to know how to use it.

Mietwoche: 14 Apr 2013